As a general rule, you should receive your package in two days within New Zealand. Shipping is free on all orders over $50 across NZ! Shipping on orders under $50 is flat $5 across NZ.
Shipment processing time
All orders are processed within 1-3 business days after receipt of payment. Orders are not shipped or delivered on weekends and holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will contact you by email or phone, if there is a significant delay in shipment of your order.
Shipping rates and delivery estimates
Shipping is free on all orders over $50 across NZ! Shipping on orders under $50 is flat $5 across NZ.
Shipping charges for your order will be calculated and displayed at checkout.
Please note that we have a minimum order rule for all orders consisting of sheet masks only: the minimum quantity is 10 masks of any kind and brand. If you purchase a sheet mask and another product, there will be no minimum order rule. This rule is enforced so we could continue offering free delivery and low prices on all products. Thank you for your understanding.
Parcels are sent tracked where possible, and you will receive an automated email with a tracking number once your order is processed.
As a general rule, you should receive your package in two days within New Zealand.
Shipment to P.O. boxes
We currently, don't ship to P.O. boxes
Shipment confirmation and Order tracking
You will receive a shipment confirmation email with a tracking number once your order has been shipped. The tracking number will be active within 24 hours.
Korean Kiwi Beauty is not liable for any products damaged or lost during shipping. If you received your order damaged, please take a picture of it and contact us as soon as possible.
Australia: Shipping is free for all orders above 100 NZD. Parcels are sent by International Air, and delivery target is 3-10 working days.
Shipping is 10 NZD on orders under 100 NZD.
We ship outside Australia too! Please inquire about shipping to your country.